*** Need Support? Check here first! ***

If you are unable to resolve your issue using the provided videos and documentation,
Please make a new post in the support forums with detailed information about your issue.



IF YOU HAVE A SUPPORT QUESTION

Please POST a NEW thread in the support section with your issues.
Sending me a dozen PMs in a row will not get a faster response.



IF YOU ARE WAITING FOR CODES TO BE REFILLED YOU MAY SEE THE ERROR MESSAGE "This product has no more codes"

If a specific code runs out, We generally refill it later that evening when everyone get's into the office.
If this happens over the weekend, We generally get our refills on Sunday evening. (pst)
We appreciate your patience and understanding.



IF YOU DID NOT GET A CODE IN YOUR E MAIL,
OR TO CLAIM OR REVIEW YOUR CODES AT ANY TIME ,

LOG IN > HERE < and scroll to the bottom, Then click CLAIM CODE.



IF THERE WAS A RIFT PATCH OR UPDATE RECENTLY

Rift updates of all shapes and sizes can effect the bots ability to carry out certain actions, and in some cases may crash or disconnect.
If there was a rift update recently, Please keep an eye on the downloads section for updated versions.